All of our refurbished units are customer returns. Our highly trained technicians do a small test print on these machines and inspect the units to identify any faults. If a fault is identified, the necessary fixes are made. The printer then undergoes extensive testing and is then repackaged ready to send to you.
Printers listed as ‘(New) Broken Seal’ are new machines that have not been previously assembled or used, but have been opened by us or a previous owner. We make sure that all the parts and accessories are included in the box before we re-sell them. We do not re-sell any machine that has a broken seal if it looks like there are parts missing from the box.
Printers listed as ‘(New) Damaged Box’ are printers that are new and have not been used, but the box is damaged in some way that would prevent us from selling it as a new machine. We do sometimes open the boxes to identify weather or not the printer inside has sustained any damage, but we do not test these machines before we re-sell them. We do not re-sell any machine that has a damaged box which looks like the printer inside is also damaged, or if it looks like there are parts missing from the box.
All of our refurbished, broken seal and damaged box units come with a six-month warranty.